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Customer Endorsements

Our Customers Say

Just received my new wig today. I LOVE it and I love this company.. They are so professional and as nice as could be... I even received a Thank You note in the box.. How personal was that..I couldn't believe it. The wig was everything I had hoped for.. Was nervous about the color, but it is perfect.. For sure I will be ordering another one from this company..Thanks again. BF 8/1/20

I'm so impressed with your company and customer service. I LOVE Camille. Thank you so much for the card and nice gifts. Very nice packaging. Very much appreciated. TF 7/19/20

 
 I received it and I love it! Very comfortable, the color and the style! The quality is excellent and I will be getting another one just like it. My hair fell out due to steroids and now my wig looks like natural hair. Thank you so, so much, it’s so me! LS 7/10/20
 
Hi I am new to this site, I just wanted to let you to know I had excellent customer service from, Mae. I’m a Cancer patient on a new Chemo that is working. Mae was very understanding and helpful. I placed the order with her. You’ll have a returning customer. AW 6/10/20
 
Thank you from the bottom of my heart for your personalized service, attention to my needs and fast shipping!  This is my first time having to purchase a hairpiece and was  apprehensive about choosing the right style, color, & coverage.  Having half of my hair snap off from stress was not in the cards, yet you made it easy.  Amazing selection, amazing prices and customer service.  I will definitely be ordering again! SW 6/7/20
 
 
 

I want to commend your company on its stellar customer service.I am amazed at how your company stands out with respect to returning calls and messages, and also in keeping the customer informed about the status of their order.  I just talked with Kathy this morning and I see there is great communication between departments there too.  I did not order my first wig from you, but you will be my first choice from now on.  Thank you so much. CF 6/1/20

Thank you so much. Y'all are so fast to reply to my emails. Customers really appreciate it. 5/29/20 DL 
Your packaging was so nicely and thoughfully prepared, left such an impression on me. When I am ready to make another purchase I will not hesitate to come back to your company. Thank you so much and be blessed. 5/27/20 AO
 
I do want to thank you and recognize your company's wonderful customer service. I will surely refer you to others!! CM 5/6/20
 
I just want you to know how important you are ....and what you do is!!! 4/28/20 BS
 
It has been my pleasure to buy from your store. The service and products are exemplary. You have earned my future business! KM 4/21/20
 
Your company is the absolute BEST.  I didn't expect such fast service.  How could I buy from anywhere else! AP 4/17/20
 
I have been wearing wigs over 10 yrs. it is so refreshing to receive excellent color and wig consults at Name Brand Wigs. The wigs I receive are fresh and new and what I actually ordered! Thanks NBW for restoring my faith in wig companies. I love this company!!! SP 4/10/20
 
 
I have been ordering wigs from two different companies for several years but have never had service as good as yours. I will be ordering from you in the future. Thank you for the time you took to keep me informed. CP 4/3/20

 
It’s difficult times around the world at the moment. I have purchased my wigs from NameBrandWigs for over 10 years now and always had excellent service and understand the current situation.
Many Thanks! CM 3/31/20

I just received my first order purchase  (of 3 total haha!), with the rest on the way. And I just want to say thank you so much for making this experience so great! Everyone I ever called or any email with questions, was also so patient, kind & prompt! 
With all the craziness going on, just wanted to say thank you for providing that service even still.You will now always be who I order through!  HM 3/26/20

 
 
I've been wearing wigs for 10 years and my last few purchases were from NameBrandWigs. I was very happy with these wigs, the fast delivery and sweet packaging they use, inspirational quotes included in the perfectly packaged wig. I think that gives it a personal and caring touch.  After examination of my last wig I noticed that the wefts on the crown didn't look right so I called Customer Service and spoke to Erin. She listened to my concern and quickly offered a solution. Erin was so attentive and kind during our conversation and I could tell her only concern was my happiness and satisfaction with this wig. Now that's what I call great customer service!  That's how a company gets repeat customers so I am a loyal customer from now on!  Thank you, Erin! GS 3/18/20

 

I LOVE your company because you are all so personal!  Thank you! MH 3/16/20

I really appreciate your fabulous service. JW 3/6/20

Your girls are lovely over the phone. CW 3/6/20

 I just want to say I am very happy with my orders. The color is dead on. Thank you again for this wonderful product. I will be letting my friends know about your wonderful hair pieces and wigs. Keep up the good work. LJ 3/6/20

 Leah, you and your teammates are the best and I wouldn't think of doing business with anyone else. I recommend you to my friends all the time... have a wonderful day. TG 3/5/20

I enjoy speaking with your reps...they are ALWAYS fun and very friendly to chat with. You guys are the best. TG 3/4/20
 
 

Thank you again for your reliably prompt and efficient customer service! NZ 3/2/20

 

Thank you so much for all you do, your great service and your
patience. MG 2/27/20

I just wanted to take a moment and thank NameBrandWigs for such a super buying experience. Everything about my purchase was perfect. I will be recommending and purchasing again and again in the future. PB 2/25/20

Dearest "NameBrandWigsTeam" THANX SO MUCH FOR THE VERY WARM & REALLY SWEET INTRODUCTION MESSAGE! I
appreciate it tremendously! Have a VERY BLESSED DAY TOMORROW and I am so excited to receive my "Lovely Zara Fabricated Hair"!  Heaven's Blessings upon your entire team and for HUGE SUCCESS with your NameBrandWigs Company! CM 1/29/20

So thanks again for all your help answering my questions, and your exemplary customer service.You are the best. With all good wishes, until next time. PK 1/28/20

 Just because your service is so awesome. You deliver in great time, and no hassle returning. You can be proud of the people that work for you. You obviously have a great crowd. Thank you again. And may you too have a blessed week. MG 1/28/20

I fell in love with this synthetic wig production when I saw it on your webpage. Since receiving...I couldn't have expected a better product.  It fits so very well (hardly able to tell I have it on), and most importantly, it is totally realistic in appearance.  I thank you for such a great product that makes me look years (and years) younger. JP 1/27/20

Thanks soooo much! I received the item a few days ago. I’m blown away by your awesome customer service and fast shipping. I used to buy Jon Renau from another vendor but wanted to give you guys a try. You just earned a lifelong customer! LM 1/20/20

I'm so impressed with your help. You are greatly appreciated and have earned a customer. I will definitely spread the word. TB 1/17/20

 My wife and I would like to thank you for the fast shipping and the GREAT wig she got in the mail today. It is just what she wanted!!!! It came in a very timely manner.THANK YOU VERY MUCH!!!!! LR 1/16/20

Thank you! I can't believe how quickly you have responded to my inquiry and are so pleasant to work with!. Thank you for helping me! SF 1/16/20

Absolutely, thank you so much for getting back to me. I really appreciate it and love the wonderful service you guys give!! HW 1/16/20

Just want to add that the NameBrandWigs team is an outstanding asset to the company. You are always helpful, fair, and whenever reasonably possible, accommodating.This is how you get and KEEP customers. EZ 1/14/20

I am thrilled with everything including the product that I ordered. I am so grateful that there is a wonderful solution to my hair loss. It looks great and I feel great. The look is versatile. I am wearing it right out of the box today. God is good! I have my eye on a straighter look for a summer change….so I will be back again. Blessings to everyone. DG 1/14/20

Y'all are AWESOME! Best company I have dealt with yet. LO 1/13/20

There aren’t enough words to say how happy and thrilled we are.   My mom was crying, she loves everything...she feels so beautiful thank you thank you ! Your company is one class act. Will totally recommend your amazing company and the customer service.   RM 1/10/20

Thank you! I appreciate your business . Always loyal to me and friendly staff! KT 1/10/20

I am very pleased with it and want to thank you for your service. Wishing you all a blessed and joyous New Year!! CF 1/10/20

 Your customer service team is by far the best I have dealt with when it comes to my wig purchases. They are so friendly and very knowledgeable. I will continue to make my purchases from NameBrandWigs. There’s no reason to shop anywhere else!! KL 1/9/20

 

Your company already has outstanding customer service, but sending a personalized card goes above that. You are the only wig company I will purchase from because you guys really are the best. 

Thanks again for making my day and Happy Holidays to each and every one of you! RB 12/20/19

 

I am sending you this email to, once again, express my gratitude to your excellent service! Tawni, I just wish to give you recognition for all of your fantastic help. You are a great member of the support team at Namebrand Wigs! AB 12/13/19


I just wanted to take a moment and thank your company for always providing exceptional products and outstanding customer service. I have been extremely happy with all of my purchases from you. 
Thank you for making me look and feel beautiful! RM 12/12/19
 

Your customer service is the best I've ever encountered online. Recently I was talking to a wig reviewer who was warning her subscribers to be aware of scam companies. My advice to her audience was to find a good company and stick with it. Name Brand Wigs is that company for me. When you pair honesty with great customer service, that makes a fantastic company.I've been extremely happy with every purchase and will continue to buy from only your company in the future. RLM 12/2/19

 

Leah thanks so much for your help you helped me so much. You are the best. I will and have only ordered from NameBrand Wigs they are the best. JH 11/18/19

 I AM SO HAPPY  I FOUND YOU.    THANK YOU FOR SENDING WHAT I ASKED FOR. I CERTAINLY GIVE YOU 
A BIG THANK YOU GK 11/17/19

 
My hair arrived today. Thank you for the birthday gift

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